AUSTRALIA'S LEADING AUTHORITY IN COACHING DENTISTS AND THEIR TEAMS
Our Destiny Design Program has a few spot available for 2022!
You've probably heard this before
Focus on leads and your sales will follow.

  • They say 'the more you tell, the more you sell' which is true... but only if people actually are interested in hearing more.

  • Every dental practice has almost the same amount of time each day but don’t use that time to influence their patients in being interested in hearing more.

By implementing the 10 unique proven strategies, I have helped dental practices nationwide double their gross revenue, build a strong team culture and enjoy more of their profession and passion.

At Destiny Design, we pride ourselves on being Australia’s leading authority in coaching dentists and their teams. Let us help you succeed by teaching and implementing the correct marketing/branding strategies. Moreover, training your teams in giving the highest customer experience all the way from the phone to getting raving reviews. Helping you increase your case acceptance and being armed with the knowledge and skills to respond to challenges and conflicts will assist you in becoming more productive, profitable and leading a more fulfilled life.

Just see what others have said below;
''Dr Vikram Vasisht - Dental Precinct, Townsville

After finishing all the modules of Destiny Design, I had some time to reflect on the progress Dental Precinct has made during the course of training.
Our  marketing strategies have improved leaps and bounds tripling the number of new patients. The team members are fully trained and the booking rate is now around 70-80%. The team is aligned towards our practice goals.

Dentists now have shown a higher case conversion rates and the practice profits have increased three folds. The patient retention and recalls are on the top ( around 70%+)
In simple terms, the patients now get a 9 star experience.

In summary, my practice has grown an extra $90k a month !

As a team, we now know when and how to hustle and we definitely celebrate our wins.

Dental Precinct is now becoming a brand that our team and patrons feel proud to associate with.

Thank you Kinnar for what you have done. I really appreciate if you consider continuing to train our team periodically. Can’t wait to grow more, enjoy more and deliver more.
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''Jason Kanowitz (Practice Director) - Dr Kanowitz, Hornsby

I first met Dr Kinnar at a clear aligner symposium of which he was a special guest speaker at. His words, experience and authenticity is what captured my immediate attention, and; it was evident that he knew how to walk the walk.

 My team has completed Destiny Design; a very unique customised programme that is split into several systematic modules for rapid growth. These modules focus on strategies to enable your team to truly understand what is required to take your practice from good to GREAT.

Furthermore, you are shown how to truly stand out from your competitors and you will be equipped with the tools to create immense branding and awareness. Since completing Destiny Design, our Practice revenue has grown by over 46% monthly, new patients have increased by over 455% monthly, case acceptance has increased to 75% and our patient enquiry booking rate is at 80%.

It is evident that whilst significant business growth has occurred, all our team members have too had incredible personal growth. Their persona, self confidence and ability to face anything is incredible and we now have a team who knows what to do and what is required to become the best version of themselves.

Overall, this programme is a MUST for ALL Dental Practices who truly want to be able to do more, serve more and genuinely become the best version of themselves.

I am very thankful for having met Kinnar and I can only say that if you want to take your practice to new heights which you wouldn’t have imagined possible, then act NOW; be bold, take that next step and your braveness will reap the rewards tenfold.''
What This Program Can Do For You
The goal is to help you double (if not triple), your gross revenue, get your teams trained thoroughly in the unique strategies (Marketing, Telephone Techniques, 7 Star Customer Experience, Case Conversion, Treatment Coordination, Follow Up - Follow Through, asking for Referrals and Reviews, Recare and Branding) and help you build a fantastic team culture by exploring their strengths.

This is all just part of it. 

1
Marketing
I’m going to say it straight up.
This is the most important strategy to know! If you don’t have a plan, you plan to fail.
You aim for what you want. You make a game plan to achieve it and you test and measure what did work and what didn’t.

Telephone Conversions
Did you know the average Telephone Call Conversion rate for Dental Practices is around 40-50%?
Did you also know that most Dental Practice Owners I have spoken to don’t even know what their Telephone Call Conversion rate is because they haven’t even measured it.

2
3
7 Star Customer Service
Customer Experience has the capacity to make or break a dental practice. It is quite possible that you have an excellent and competent dental clinic with well-intentioned staff but still face a challenge in bringing in clients because of the subpar customer experience.
Case Conversion
Let's be honest to each other here, your team can do an immaculate job, your marketing can be on point, your practice can look like a million dollar practice, but if you, the person of authority, the person that all this is build around, can not convince the patient that you are the best option, all the previous points fail.
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5
Treatment Coordination
The Treatment Coordination Stage is a very delicate one. I am sure all of us have experienced a client that confidently agrees to a treatment with you in the Consultation room only to change his mind 10 minutes later when your front team wants to book him in.
Follow-up/Follow Through
Now let me ask you a question… do you believe someone has your absolute best interest at heart if you have just one single interaction with them?

Not really right? Studies have shown it takes about 7 interactions nowadays to make a lasting impression on someone, imagine how many it take to wow them.

What I’m saying is you need to follow-up and check in on your clients. Care about them. Show them you are interested. Ask them how they are, check if they’re happy.

6
7
Reviews/Referrals
Word of mouth is still one of the leading sources of business for small businesses.

When a customer is ready to see a dentist, they often start by asking family members or friends who they go.

Alternately, they may have heard someone talking about their amazing dentists who gave them a new smile. Nowadays many people go online and look for ratings, reviews and comments posted on social media pages or Google reviews.

Recare
Why is re-care so critical to your success?
1. It’s a good way to make sure your schedule is full and productive thanks to returning patients.
2. Patients tend to delay diagnosed treatment. An appointment with the hygienist gives them valuable time with the doctor to discuss why the treatment is necessary

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9
Branding
Branding is massive because you are a brand whether you mean to be or not.
Your marketing influences that perception, but your brand exists whether you actively market your business or not. If you’re in business, you have a brand. Now, whether you allow your brand to operate by default or you do marketing to influence the way people perceive your brand – well that’s in your hands.


Dashboard
Have you ever noticed, that the pilot of an airplane does not much else than check dashboard with its thousands of buttons and steer the plane into the right direction?

Similarly, you are the pilot of your dental practice. You don’t operate every aspect of it, but it is your responsibility to know what is going on, if you are on the right “flight” path and have a good overview of how your plane is flying.

10
Here's who I am and why you should trust me...
Dr Kinnar Shah
Certified High Performance Coach
Certified Gallup Strengths Coach
NLP Leadership & Business Coach
Advanced Psych-K Facilitator
Digital Marketing Specialist

Through this exclusive and unique program, we will not rest until we make sure all strategies are optimally in place. See what some of the other practices have said below.

Hit reply to this email with the word “INTERESTED” and my team will organise a complimentary strategy call with me to discuss further.
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My team and I have been getting trained and coached by Dr Kinnar Shah and it has been a hugely transformational journey in terms of personal, philosophical and financial growth.

I highly would recommend to connect with him if you would want to have positive change in your life and grow exponentially with your practice.

My personal income has increased by $40k a month and the practice income by $75k a month.

Dr Kinnar Shah has been helping all our dental practices to coach dentists and teams through DestinyDesign program.

My team is loving it and the culture is great.
Dr Abhi Pathak - South Coast Dentists, Nowra.
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I call it a fortunate moment I was introduced to Dr Kinnar and cannot recommend him enough for his guidance,  he listens to you keenly till he gets a clear image of your strength and weakness and sets out a program, which is tailor made for your situation and hence fail proof.

Never felt so welcome and comfortable discussing your dream, the path u need to take and changes needed to reach there.

He changed our view on what it is to own a business and how to run a practice.

His guidance in setting up our website is invaluable, our inbound leads have grown so dramatically from our website and search optimization that was never the case before.
Dr Sudhir Shivanna - Mackay Dental Clinic, Mackay.
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I met Dr. Kinnar in 2015 and there was a spark that I could not explain.

Over the years I have taken his courses and spent time in his presence to accelerate my personal and professional growth.

I took over a business that was turning over less than $300k a year, to $2M in 5 years.

Those reading this will say, oh yeah, it was easy.
The first years were tough and through it all, kinnar has been there to support the growth of my practice, my team, and me.

He has been a catalyst for the explosive growth from good to great and I owe him much gratitude for what he's done for my business and my life.

The ultimate step-by-step guide to crafting the perfect marketing email.
Dr Geoff Wan - Bella Dental, Penrith
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We have been blessed to have such a wonderful Coach, Mentor and a friend.

He has helped us growing our mindset to live an amazing work life balance which I feel is the most important aspect in our profession. NLP- it’s not influencing skills it’s a way of life to understand and help people around you and important to you, be it work, family or friends.

On the work front, he has strategically helped our businesses to perform better and put us on path of growth.

He has simple strategies which are important to run a successful dental business.

I like keeping it simple part, as he says life is simple, then why complicate it.

I highly recommend Dr.Kinnar and his team.
Dr Neerav Mandlewala - Collins Street Dental, Kiama.
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"Destiny Design" is the program that really designs your Destiny! Our team enrolled in this 12 months program and we completely transformed into the next level!

It is a program where we grow 3 dimensionally!

Starting from Branding, Marketing, phone calls, call conversions, 7start customer service, High case conversions, efficient handovers, advance payments, efficient rebookings, follow up and follow through!  All aspects of the business have grown exponentially.

Our Google reviews have skyrocketed since this program!!! And the practice income has grown by at least 75K a month!

We are highly thankful to Dr. Kinnar Shah for his energy, knowledge, experience, enthusiasm, and skills for motivating the whole of our team. He also helped us to grow personally by guiding us to understand the Business basics and keeping a good balance between the business and personal life.

Ooralea dental care has become an integral part of the community and is known for the "highest standards" in the region. We, our staff, and our customers thank Dr. Kinnar Shah and his wonderful team for their support and guidance.

We would recommend the "Destiny Design" program to any dental practice so that you can grow to the next level in this competitive world. We can assure you that you would not go wrong!

Dr. Raghu Channapati & Vijaya Gowdar - Oorelea Dental Care
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